Hp network printer downloads
Reconnect the cable: Disconnect and reconnect the USB cable from the printer and the computer. Disconnect from a USB hub or docking station: If you are using a USB hub or docking station, try connecting the cable directly to the computer. HP supports USB cables less than 3 m 9 ft 10 in in length. Disconnect other USB devices: If you have several USB-connected devices, such as another printer, the computer might not have sufficient power supplied to the USB ports to detect all of them.
Disconnect any other USB devices that are not in use. However, select one of the following links to resolve common printing, connection, or scanning issues. Printer offline issue: If you see an offline message as the status for the printer or a Printer not responding message when attempting to print, go to Printer is Offline Mac. Print quality issues: If the quality of a printed document or photo is not as expected, go to HP Support , type your printer model number, and then search for print quality to find the Fixing Poor Print Quality document for steps to resolve the issue.
Scan quality issues: If the computer file or printout has vertical lines, incorrect colors, color bands, or poor resolution after scanning, go to Improving Scan Quality. HP Print and Scan Doctor detected missing printer software or problems that might be resolved by installing the latest software. If you continue experiencing problems after installing the software, use the previous steps in this document to troubleshoot additional problems.
Does your printer display a status of offline or printer offline and the printer does not print? You will be directed to a set of detailed steps If your download does not start, click here. Sign Out. My Account. Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? Already have an HP account? Select from the products you own. To contact support, select from your products. Examples of where to find your product name.
Or select your product from popular printers. Need help finding a serial number? Try a keyboard command. Locate your product's information label. Watch a video. Find your serial number by locating the product label. The product information label contains your serial number and product number. Uninstall HP printer software, and then remove the printer from your Devices list. In Windows, search for and open Add or remove programs.
In the list of installed programs, click your HP printer name, and then click Uninstall. If your printer name does not display, select HP Smart , and then click Uninstall. If a User Account Control message displays, click Yes.
Follow the instructions to complete the software removal, and then restart the computer. If the uninstall fails, use the Program Install and Uninstall troubleshooter in English , and then try uninstalling again.
For each printer icon that represents the name of your HP printer, right-click the icon, and then click Remove Device or Uninstall device. Other related HP software might remain on the system.
If you do not want a particular software title, uninstall it from Add or remove programs. On the welcome screen, click Start to select your printer and run the diagnostic. If your printer is not found, click My product is not listed , and then follow the instructions troubleshoot the connection.
Search Windows for command , right-click Command Prompt from the list of search results, and then select Run as Administrator. If a Windows Resource Protection found corrupt files and successfully repaired them message displays, reinstall the HP driver and software.
One of the following installation methods might resolve the installation issue. Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup. Enable Bluetooth on the computer or mobile device so that HP Smart can detect the printer during the setup.
After installing HP Smart for iOS and Android, enable the mobile device location service and allow the app to use your location to detect the printer and offer solutions during setup.
Download the HP Smart app from If you are prompted to sign in with Microsoft to use the app across devices, you can sign in or click No, thanks to continue. If you are setting up HP Smart for the first time, you must create or sign in to an HP account to access all printer functions. This is highly useful to reduce human intervention to an extent and also to simplify the process of troubleshooting your device once it experiences any issue.
You can essentially set trigger criteria that need to be recorded from your device, and also control what action would be performed when those trigger criteria are satisfied. HP network printer monitoring can be automated using OpManager's worflow feature.
Reports to view the overall performance of your HP network printers OpManager also helps you view the overall performance of your HP network printer over a certain period using built-in reports. This helps you get a better idea of the health and performance of your device, and also understand if the requirements of the network and its users are being satisfied by your device's performance. Video Zone.
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